Case Studies & White Papers |
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November 2011
Presidio Surgery Center Since deploying One Medical Passport, pre-op calls are down to five minutes per patient, eliminating the need for a full time nurse to oversee the process. In addition to the cost savings associated with a reduction in nursing hours, the facility has eliminated an estimated $46,000 a year in lost revenue resulting from surgery cancellations. With its previous process, two to three times a month the facility was required to cancel surgeries because of information that surfaced on the day of surgeries. With medical histories complete and accurate, issues are caught well in advance and cancellations are avoided...
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November 2011
Blue Bell Surgery Center Since deploying SourcePlus Passport, approximately 80 percent of the center’s patients go online to complete their medical histories. The center attributes the high adoption rate to the systems’ ease of use and convenience. Since nurses simply verify the information patients provided online is correct, call times have been reduced by 15 minutes per call. With 80 percent of patients using the system (or 224 patients per month), the center estimates an annual savings of $24,000...
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November 2011
Cook Children's Pediatric Surgery Center The management team was surprised at how easy it was to get One Medical Passport up and running. Because the interface is very user friendly, staff training was equally as easy and quick. Since deploying the solution, Cook Children’s has greatly streamlined its pre-op process. Prior to implementing One Medical Passport staff spent eight hours a day, five days a week on the phone with patient guardians. Today they spend between four and five hours a day on pre‐op duties, including chart preparation, reviewing the information, making reminder calls and sending out e‐mails, primarily with eating and drinking instructions...
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March 2011
Massachusetts General Hospital Orthopaedic Ambulatory Surgery Within a matter of weeks after deploying the One Medical Passport system, 88 percent of patients were going online to complete their medical histories. Bringing the pre-operative process online has freed up significant nursing staff hours, allowing nurses to focus less on administrative tasks and more on patient care...
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December 2010
CARES Surgicenter Because of high patient utilization, CARES was able to reduce the number of pre-op nurses required to make pre-operative calls. Two out of four nurses are no longer removed from patient care to make such calls on a daily basis. Information being entered by patients is also more thorough because they have the necessary documents and prescriptions on hand to reference. As a result, day-of-surgery cancellations due to medical history “surprises” have been eliminated. Furthermore, and most importantly, patient satisfaction is at an all time high...
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September 2010
Wentworth-Douglass Hospital Since implementing the solution, day-of surgery cancellations have decreased 43 percent, improving our bottom line by reducing back-end labor costs resulting from cancelled or delayed procedures. We have also eliminated the time, expense, and risks associated with manually and repetitively entering data on each form. Patient convenience and satisfaction also shows a marked improvement as most screenings are done prior to their arrival...
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July 2010
Moreland Surgery Center With a high number of repeat patients, the ability to recall information instantly has proven very valuable. Prior to SourcePlus Passport, nursing staff had to search for old charts, make copies, then manually fill each form out prior to phoning patients. The process was very inefficient and time-consuming. Now patients simply go online, review their medical history and update as necessary...
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June 2010
MedCenter Surgery Center Feedback from anesthesia, medical directors, doctors and nursing staff was unanimous that the information provided was detailed and complete. With SourcePlus Passport now fully implemented, the facility’s pre-operative assessment is much more thorough. Anesthesiologists are able to make more informed decisions as to whether or not additional testing is required or patients need to be transferred to a hospital...
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April 2010
High Pointe Surgery Center With more than 90 percent of the facility’s patients utilizing One Medical Passport, it is apparent that the solution has been well received by patients of every age. The facility attributes the high utilization rate to the solution’s ease-of-use and convenience factors. Patients can log on securely from the privacy of their own home, at work, or wherever they have an Internet connection. The process is cost effective, with an approximate cost savings of $20,000 a year in staff costs. Additional savings are noted through a reduction in paper-based information packets alerting patients to new laws and guidelines...
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